Friday 20 December 2013

How to fix error 408

How to fix error 408
fix error 408

The Web server (running the Web site) thinks that there has been too long an interval of time between 1) the establishment of an IP connection (socket) between the client (e.g. your Web browser or our CheckUpDown robot) and the server and 2) the receipt of any data on that socket, so the server has dropped the connection. The socket connection has actually been lost - the Web server has 'timed out' on that particular socket connection. The request from the client must be repeated - in a timely manner.

408 Request Timeout error messages are often customized by each website, especially very large ones, so keep in mind that this error may present itself in more ways than the common ones listed below:

  • "408: Request Timeout"
  • "HTTP Error 408 - Request Timeout"
Cause of 408 Request Timeout error

The 408 Request Timeout error is an HTTP status code that means the request you sent to the website server (e.g. a request to load a web page) took longer than the website's server was prepared to wait. In other words, your connection with the web site "timed out".

How To Fix the 408 Request Timeout error

1. Retry the web page by clicking the refresh/reload button or trying the URL from the address bar again. Many times a slow connection causes a delay that prompts the 408 Request Timeout error and this is often only temporary. Trying the page again will often be successful.

2. You may be experiencing an issue with your Internet connection that's causing long delays when accessing pages. To rule this out, visit another website like Google orYahoo. If the pages load as fast as you're used to seeing them load, the issue causing the 408 Request Timeout error is probably with the web site.


3. On the other hand, if all web sites are running slow, your Internet connection may in fact be having issues. Run an Internet speed test to benchmark your current bandwidth or contact your Internet Service Provider for technical support.


4. Come back later. The 408 Request Timeout error is a common error message on very popular websites when a huge increase in traffic by visitors (that's you!) is overwhelming the servers. As more and more visitors leave the website, the chances of a successful page load for you increases.


5. If all else fails, you may want to attempt to contact the webmaster or another site contact and inform them of the 408 Request Timeout error message. The webmaster of most Internet sites can be reached via email at webmaster@website.com, replacingwebsite.com with the actual website name.

Still getting 408 Request Timeout error

If you've followed all of the advice above but are still receiving a 408 Request Timeout error. please write us in comments. We are ready to help you with your error.

Thursday 19 December 2013

How to fix error 401

How to fix error 401
fix error 401

The Web server (running the Web site) thinks that the HTTP data stream sent by the client (e.g. your Web browser or our CheckUpDown robot) was correct, but access to the URL resource requires user authentication 1) which has not yet been provided or 2) which has been provided but failed authorization tests. This is commonly known as "HTTP Basic Authentication". The actual authentication request expected from the client is defined in the HTTP protocol as the WWW-Authenticate header field.

Generally this error message means you need to log on (enter a valid user ID and password) somewhere first. If you have just entered these and then immediately see a 401 error, it means that one or both of your user ID and password were invalid for whatever reason (entered incorrectly, user ID suspended etc.).

401 Unauthorized error messages are often customized by each website, especially very large ones, so keep in mind that this error may present itself in more ways than the common ones listed below:

  • "401: Unauthorized"
  • "HTTP Error 401 - Unauthorized"

Cause of 401 Unauthorized Errors

The 401 Unauthorized error is an HTTP status code that means the page you were trying to access can not be loaded until you first log on with a valid user ID and password. If you have just logged on and received the 401 Unauthorized error, it means that the credentials you entered were invalid for some reason.

How To Fix the 401 Unauthorized Error


1. Check for errors in the URL. It's possible that the 401 Unauthorized error appeared because the URL was typed wrong or the link that was clicked on points to the wrong URL - one that is for authorized users only.

2. If you're sure the URL is valid, visit the website's main page and look for a link that says Login or Secure Access. Enter your credentials here and then try the page again. If you don't have credentials, follow the instructions provided on the website for setting up an account.

3. If you're sure the page you're trying to reach shouldn't need authorization, the 401 Unauthorized error message may be a mistake. At this point it's probably in your best interest to contact the webmaster or other website contact and inform them of the problem. The webmaster of most Internet sites can be reached via email at webmaster@website.com, replacing website.com with the actual website name.

4. The 401 Unauthorized error can also appear immediately after login which is an indication that the web site received your user name and password but found something about them to be invalid (e.g. your password is incorrect). Follow whatever process is in place at the website to regain access to their system.

Still getting 401 Unauthorized error

If you've followed all of the advice above but are still receiving a 401 Unauthorized error. please write us in comments. We are ready to help you with your error.

How to fix error 400

How to fix error 400
fix error 400

The request could not be understood by the server due to malformed syntax. The client SHOULD NOT repeat the request without modifications. The request contains bad syntax or cannot be fulfilled.

400 Bad Request error messages are sometimes customized by website owners so keep in mind that this error may present itself in more ways than the common ones listed below:

  • "400: Bad Request"
  • "HTTP Error 400 - Bad Request"

Cause of 400 Bad Request Error

The 400 Bad Request error is an HTTP status code that means that the request you sent to the website server (e.g. a request to load a web page) was somehow malformed therefore the server was unable to understand or process the request.

How To Fix the 400 Bad Request Error

1. Check for errors in the URL. The most common reason for a 400 Bad Request error is because the URL was typed wrong or the link that was clicked on points to a URL with some kind of mistake in it.

2. Though it's rare, the 400 Bad Request error could be an issue with the web site's server that you are trying to access. You may want to attempt to contact the webmaster or another site contact and inform them of the error message. The webmaster of most Internet sites can be reached via email at webmaster@website.com, replacing website.com with the actual website name.

Still getting 400 Bad Request Error

If you've followed all of the advice above but are still receiving a 400 Bad Request  error. please write us in comments. We are ready to help you with your error.

How to fix error 403

How to fix error 403
fix error 403

A web server may return a 403 Forbidden HTTP status code in response to a request from a client for a web page or resource to indicate that the server can be reached and understood the request, but refuses to take any further action. Status code 403 responses are the result of the web server being configured to deny access, for some reason, to the requested resource by the client.

A typical request that may receive a 403 Forbidden response is a GET for a web page, performed by a web browser to retrieve the page for display to a user in a browser window. The web server may return a 403 Forbidden status for other types of requests as well.

403 Forbidden error messages are sometimes customized by the websites they appear on but for the most part, you'll see them in one of the following ways:

  • "403 Forbidden"
  • "HTTP 403"
  • "Forbidden: You don't have permission to access [directory] on this server."
  • "Forbidden"
  • "Error 403"
  • "HTTP Error 403.14 - Forbidden"
  • "Error 403 - Forbidden"
  • "HTTP Error 403 - Forbidden"

The 403 Forbidden error displays inside the browser window, just as web pages do. 403 errors, like all errors of this type, might be seen in any browser on any operating system.

In Internet Explorer, a The website declined to show this webpage message indicates a 403 Forbidden error. The IE title bar should say 403 Forbidden or something similar.

Windows Update may also report an HTTP 403 error but it will display as error code 0x80244018 or with the following message: WU_E_PT_HTTP_STATUS_FORBIDDEN.


Cause of 403 Forbidden Errors

The 403 Forbidden error is an HTTP status code that means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason. In other words: "Go away and don't come back here."

Note: Microsoft IIS web servers provide more specific information about the cause of 403 Forbidden errors by suffixing a number after the 403 as in HTTP Error 403.14 - Forbidden which means Directory listing denied.

How To Fix the 403 Forbidden Error

1. Check for URL errors and make sure you're specifying an actual web page file name and extension, not just a directory. Most websites are configured to disallow directory browsing so a 403 Forbidden message when trying to display a folder instead of a specific page is normal and expected.

Important: This is, by far, the most common reason for a web site to return the 403 Forbidden error. Be sure you fully explore this possibility before investing time in the troubleshooting below.

Tip: If you operate the website in question, and you want to prevent 403 errors in these cases, enable directory browsing in your web server software.

2. Clear your browser's cache. Issues with a cached version of the page you're viewing could be causing 403 Forbidden issues.

3. Clear your browser's cookies, especially if you typically log in to this website and logging in again (the last step) didn't work.

4. Contact the website directly. It's possible that the 403 Forbidden error is a mistake, everyone else is seeing it too, and the website isn't yet aware of the problem.

5. Contact your ISP if your still getting the 403 error, especially if you've contacted the website in question and they say everything is good on their end.

6. Log in to the website, assuming it's possible and appropriate to do so. A 403 Forbidden message could mean that you need additional access before you can view the page.

Still getting 403 error

If you've followed all of the advice above but are still receiving a 403 Forbidden error. please write us in comments. We are ready to help you with your error.


Friday 13 December 2013

How to fix error 404

How to fix error 404
fix error 404


Error 404

The 404 or Not Found error message is a HTTP standard response code indicating that the client was able to communicate with the server, but the server could not find what was requested.

The web site hosting server will typically generate a "404 Not Found" web page when a user attempts to follow a broken or dead link; hence the 404 error is one of the most recognizable errors users can find on the web.

A 404 error should not be confused with "server not found" or similar errors, in which a connection to the destination server could not be made at all. A 404 error indicates that the requested resource may be available again in the future; however, the fact does not guarantee the same content.

Here are some common ways in which you might see the HTTP 404 error displayed
  • 404 Not Found"
  • "Error 404"
  • "The requested URL [URL] was not found on this server."
  • "HTTP 404"
  • "Error 404 Not Found"
  • "404 File or Directory Not Found"
  • "HTTP 404 Not Found"
  • "404 Page Not Found"
404 Not Found error messages can appear in any browser and in any operating system. Most 404 Not Found errors display inside the Internet browser window just as webpages do.

In Internet Explorer, the message The webpage cannot be found usually indicates an HTTP 404 Internal Server Error but a 400 Bad Request error is another possibility. You can check to see which error IE is referring to by checking for either 404 or 400 in the title bar.

404 errors received when opening links via Microsoft Office applications generate a The Internet site reports that the item you requested could not be found (HTTP/1.0 404) message inside the MS Office program.

When Windows Update produces a 404 error, it appears as a code 0x80244019 or as the message WU_E_PT_HTTP_STATUS_NOT_FOUND.

Cause of HTTP 404 Errors

A 404 error is an HTTP status code that means that the page you were trying to reach on a website couldn't be found on their server.
Technically, an Error 404 is a client-side error, implying that the error is your mistake, either because you typed the URL in wrong or the page has been moved or removed from the website and you should have known.
Another possibility is if a website has moved a page or resource but did so without redirecting the old URL to the new one. When that happens, you'll receive a 404 error instead of being automatically routed to the new page.

Note: Microsoft IIS web servers sometimes give more specific information about the cause of 404 Not Found errors by suffixing a number after the 404 as in HTTP Error 404.3 - Not Found which means MIME type restriction.

How to fix error 404 errors

- Retry the web page by pressing F5, clicking the refresh/reload button, or trying the URL from the address bar again.

Check URL. Often times the 404 Not Found error appears because the URL was typed wrong or the link that was clicked on points to the wrong URL.

Search for the page at a popular search engine. It's possible that you simply have the entirely wrong URL in which case a quick Google or Bing search should get you where you want to go.

- Clear your browser's cacheYou might also consider clearing your browser's cookies.

Change the DNS servers used by your computer but usually only if an entire website is giving you a 404 error.

Finally, if all else fails, contact the website directly. If they've removed the page you're after then the 404 error is completely legitimate.

Still getting 404 error

If you've followed all of the advice above but are still receiving a 404 errors. please write us in comments. We are ready to help you with your error.